Shipping Policy
Thank you for choosing Masavi Hair Care. We are committed to delivering your order quickly, safely, and efficiently.
📍 Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
🚚 Shipping Time
- Standard Delivery: 3–5 business days
- Remote Areas: 5–7 business days
Delivery times may vary depending on your location and external factors.
💸 Shipping Charges
- Free Shipping on all orders (Limited Time Offer)
OR - Flat shipping rate will be calculated at checkout (if applicable)
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
❗ Delays & Issues
If we experience a high volume of orders or unexpected delays, shipments may be slightly delayed.
We will notify you if there is any significant delay.
📍 Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by customers.
🚫 Failed Delivery
If delivery fails due to unavailability or incorrect details, the order may be canceled or rescheduled.